Cochise College

CATALOG 2015-16

AUT 107 Automotive Service Consultant (3)

Prerequisite(s): None.

This course will provide a study of the responsibilities of an automotive service consultant. It is designed to provide an understanding of how to maximize customer satisfaction and service facility profitability. Course content follows the tasks identified by Automotive Service Excellence (ASE) for Automotive Service Consultant testing.

3 hours lecture.