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Instructor Didn't Receive Assignment

Question. I sent a file to my instructor via the Drop Box or Assignment tool. However, my instructor cannot find the file and I won't get credit for the assignment. What is going wrong?

Answer. There are two possible solutions to this problem.

The first is pretty easy. Make sure you clicked the "Send" button in the drop box. Sometimes students will add a file to the drop box; but then forget to click the "Send" button to actually submit the file to their instructors. Remember that just because you can see the file in your drop box doesn't mean that your instructor can also see it.

The second possible problem has to do with a naming quirk in Blackboard. When using either the Drop Box or the Assignment tool in Blackboard it is important that you do not use a "#" symbol in the file name. That is a special symbol that Blackboard interprets as HTML code and will keep your instructor from being able to open your file. You must rename your file so it does not have a "#" symbol. For example, instead of sending a file named "Quiz #1" use a name like "Quiz_1."

 

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 Last Updated On: 6/15/06