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Moodle Support
The Moodle Support Team maintains the Moodle Learning Management System, provides technical support to students and faculty, and creates training resources to facilitate effective use of supported software.
Contact Us
Phone (520) 417-4039
Chat Red icon embedded in Moodle
Ticket Cochise College Technical Service & Support (Category: Moodle)
Moodle Support is available Monday-Friday from 8:00 AM to 4:30 PM during the fall and spring semesters, and Monday-Thursday from 7:00 AM to 5:00 PM during the summer. The team typically responds to after-hours support requests within an hour of returning to the office. Limited after-hours live support is available through the Technology Services (IT) Help Desk. Email helpdesk@cochise.edu or call 520-515-5400.
Support requests related to Cochise College accounts, password resets, email, and Zoom licenses should always be directed to the IT Help Desk.
Software We Support
Moodle (Learning Management System)
Overview:
Moodle is a learning management system where instructors post course resources, assignments,
exams, and student grades.
Internal Resources:
Moodle Support Team Help Docs
External Support & Resources:
Open LMS Support
Additional Information:
Panopto (Video Management Platform)
Overview:
Panopto is a video platform that allows instructors to record lectures and present
other forms of video-based learning.
External Support & Resources:
Panopto Support
Additional Information:
Privacy Policy
Turnitin (Assignment Originality Checker)
Overview:
Turnitin is a plagiarism checker that scans student submissions and compares that
work to a large repository of other student papers, articles, and web pages.
External Support & Resources:
Turnitin Help Center
Additional Information:
Privacy Policy
Respondus (Exam Security & Remote Proctoring)
Overview:
Respondus Lockdown Browser is software that restricts access to other applications
and websites during an exam. An additional feature, Respondus Monitor, allows for
digital proctoring.
External Support & Resources:
Respondus Support
Additional Information:
Privacy Policy
Ally (Accessibility Checker)
Overview:
Anthology Ally is a tool that helps instructors make course content more accessible
for students.
External Support & Resources:
Help Center
Additional Information:
Privacy Policy
Contact Information
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Moodle LMS Support Team |
CLICK HERE TO ACCESS MOODLE 
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